ISO 9001 Certification
Protect Your Business Right Now
VILAGE Marcas e Patentes has been certified by BSI Brasil since 2011 in the operation requirements of the Quality Management System in accordance with ISO 9001. The certification is valid for the services we provide related to Intellectual Property in Brazil and abroad.
Through ISO 9001 Certification, the quality in the execution and fulfillment of deadlines in the performance of all our services ensures a faster judgment of our clients’ processes, as we avoid any unnecessary requirements through detailed screenings. This agile registration process allows our clients to take action if third parties are using their trademarks or patents.
Quality: First Brazilian company, member of INTA – International Trademark Association – to obtain ISO 9001 Certification for all services, including international ones, with seals from the certifying bodies UKAS (recognized in Europe) and ANAB (recognized in the United States).
Responsibility: VILAGE began the certification process with the client in mind. This certification of the quality of the services provided is, therefore, a confirmation of excellence in all audited procedures, especially the guarantee of quality and transparency that, since the beginning in 1986, has been part of operations in Brazil and abroad.
This granting of registration is also absolutely mandatory for clients who are in the process of opening franchises. The faster it is, the better for the expansion of our clients’ businesses.
Quality Policy
Through the commitment of Leadership and Employees, VILAGE Marcas e Patentes Ltda. seeks, in the provision of filing, registration and maintenance services for Trademarks, Patents, Copyright, Software Registration, Internet Domains and Intellectual Property Advisory, to meet the following principles:
- Increase customer satisfaction;
- Continuous improvement of the organization’s processes;
- Meet the legal, regulatory, and statutory requirements of the sector, as well as the requirements of the Quality Management System;
- Meet client needs with effectiveness and agility, aiming at excellence in the quality of our services;
- Support the professional growth of employees.
Quality certification differential
According to BSI, ISO 9001 is by far the best established quality framework, currently used by more than 750,000 organizations in 161 countries, and sets the standard not only for quality management systems, but also for management systems in general. It helps all types of organizations achieve success through customer satisfaction, motivation and continuous improvement.