ISO 9001 Certification

VILAGE Quality and Credibility

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VILAGE Intellectual Property has been certified by BSI Brasil since 2011 for meeting the operational requirements of a Quality Management System in accordance with ISO 9001. The certification is valid for the services we provide related to Intellectual Property in Brazil and abroad.

Through the ISO 9001 Certification, the quality of execution and compliance with deadlines in the performance of all our services ensure a faster judgment of our clients’ processes, as we avoid any unnecessary requirements through detailed screenings. This prompt granting of registration allows our clients to take action if third parties are using their trademarks or patents.

Quality: The first Brazilian company, a member of INTA – International Trademark Association – to obtain the ISO 9001 Certification for all services, including international ones, with seals from the certifying bodies UKAS (recognized in Europe) and ANAB (recognized in the United States).

Responsibility: VILAGE began the certification process with the client in mind. This certification of the quality of the services provided is, therefore, a confirmation of excellence in all audited procedures, especially the guarantee of quality and transparency that has been part of our operations in Brazil and abroad since the beginning in 1986.

This granting of registration is also absolutely mandatory for clients who are in the process of opening franchises. The faster it is, the better for the expansion of our clients’ businesses.

Quality Policy

Through the commitment of Leadership and Employees, VILAGE Trademarks and Patents Ltda. seeks, in providing services for the filing, registration, and maintenance of processes related to Trademarks, Patents, Copyright, Software Registration, Internet Domains, and Intellectual Property Consulting, to meet the following principles:

  • Increase customer satisfaction;
  • Continuous improvement of the organization’s processes;
  • Meet the legal, regulatory, and statutory requirements of the sector, as well as the requirements of the Quality Management System;
  • Meet client needs with effectiveness and agility, aiming for excellence in the quality of our services;
  • Support the professional growth of employees.

Quality Certification Differentiator

According to BSI, ISO 9001 is by far the most established quality framework, currently used by more than 750,000 organizations in 161 countries. It sets the standard not only for quality management systems but also for management systems in general. It helps all types of organizations achieve success through customer satisfaction, motivation, and continuous improvement.

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